At Kestrel VPN, your security and confidentiality is at the core of all our efforts. Our mission and end goal is the privacy of our end users by providing best in class seamless VPN services. This Privacy Policy contains types of information that are collected and recorded by Kestrel VPN and how it is used.

Privacy and Data Protection

Kestrel VPN is dedicated to protect end user privacy. Our core operations focus on a strict no-log policy, and as such we do not collect, store, share or transfer any data related to the end user’s online activities, browsing history, or personal data. This ensures your protected and guarded online presence all time every time 24/7 at just click of a button. We assure our customers that their activities and identities remain private, anonymous and secure.

Collected Information

Our commitment to the users based on a no-log policy extends to every facet of our services. As a principal we do not ask, store, or require any personal information related to end user online activities. However, for service improvement and troubleshooting purposes (if the end user contacts us for resolution of complaint or any other issue encountered), we may collect required (need to know minimal information) necessary for service delivery, including:

• Email address (for account management)
• Payment information (handled by Apple Pay)
• Basic Application connection information (excluding browsing history and traffic data) solely for the purpose of maintaining service quality and performance.

Safeguarding Under Age Children

Our VPN services are not intended for underage children (Under 18). Therefore, if you believe that we have inadvertently acquired information from an underage child then please feel free to approach our support account to remove any collected information.

How Your Information is Used?

We do not share, sell, or trade any user personal, private of financial information with third parties. Any information shared with third parties is strictly for provision of desired VPN services (such as payment processing for PRO Plan). Any other information we collect is used solely for following purposes:

• In App feature set and VPN service improvement.
• Account management.
• Customer support.
• Development of new features and services.

Safeguarding Personal Information

At Kestrel VPN we endeavour to provide best in class VPN services while employing robust security measures to protect information leakage. Disclosure of personal information is impossible and our core business asset. We may modify and update our Privacy Policy as per the demands of Apple App Store. We will notify our beloved customers of any changes made by us by publishing new Privacy Policy through this page.

Deletion of Account

Account deletion can be done by the user through in App menu. No information whatsoever will be kept at our end.

Policy Updates

Policy updates will be published through this page for the information of our beloved customers.

Terms of Use

• Apple : https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
• Microsoft: https://support.microsoft.com/en-us/windows/microsoft-software-license-terms-e26eedad-97a2-5250-2670-aad156b654bd 

Contact Us

If you have any query about this Privacy Policy, feel free to contact us at support@kestrelvpn.com.